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Testimonies

January 7, 2009

Dr. Scott Urban
7611 S. Jordan Landing Blvd, Ste. 102
West Jordan, Utah 84084

Dear Dr. Urban,

I'm writing to thank you for your excellent skills and professionalism. It will be a year in February since you performed a corrective surgery on my husband's upper lip. Yesterday, as I was thinking back on the year 2008, I realized I am so grateful for you.

Before we came to your office I looked everywhere for a doctor with high qualifications. I spent hours researching My husband's problem and Utah maxillofacial and plastic surgeons, even out-of-state doctors. It was so important because my husband's double lip was a sensitive topic with him�he had already had one unpleasant and somewhat unsuccessful surgery when he was a teenager. At a counselor's suggestion, we decided it would be good to try again. He was so apprehensive about it that he didn't even want to think about it, so it was up to me to make sure the next doctor would be successful.

Our visit with you really impressed us. You were sensitive and knowledgeable, you communicated your plans specifically and like a normal person, you showed my husband in the mirror what you had in mind, and you took all the time needed to answer our questions and concerns. You were careful to say that it might not look perfectly normal in the end, but you were very confident that the appearance could be significantly improved. When we left, we had confidence in you and liked you. My husband didn't feel like an anomaly on display, and I noticed that your office was lovely�it didn't have the feel of a hospital.

We were pleased with the way you handled the surgery, and the price too. You even took some time to talk with me a bit afterwards to tell me how it went. You sent us home with good instructions, and My husband's recovery was as smooth as anyone could hope for. To top it off, a nurse called a few hours after the surgery to check up on the patient. What attentiveness!

Anyone looking at my husband today wouldn't have any idea there was ever a problem. The surgery a year ago went so well that, until I was thinking about it again yesterday, I'd forgotten all about how anxious and preoccupied I was with it at the time. My husband has a beautiful smile now, and he smiles more often. Thank you so much for everything. We recommend you to anyone we know looking for a facial surgeon.

Before Lip Surgery

After Surgery - Photo 1

After Surgery - Photo 2